What Is Sewer Backup?

Sewer backup occurs when the wastewater from your plumbing system doesn't flow properly and instead reverses its course, entering your home or property. This can lead to unpleasant and unsanitary conditions. Common causes include clogs, blockages, or issues in the sewer line, and it often results in water and waste material entering places like basements or lower-level rooms. If you're experiencing sewer backup, it's crucial to address it promptly to prevent further damage and ensure a healthy living environment. Get in touch with Custom Care Group when you suspect this!

Our Process:

Resolving sewer backup typically involves a combination of identifying the root cause and implementing appropriate solutions. Here is our process:

Professional Inspection:

We come to the site and assess the situation. We will conduct a thorough inspection using diagnostic tools to pinpoint the cause of the backup.

Clearing Blockages:

If the issue is a clog or blockage, our team of professional plumbers will use specialized equipment like augers or hydro-jetting to clear the obstruction.

Repair or Replacement:

For damaged pipes, repairs may involve patching or sealing the affected area. In more severe cases, especially with old or deteriorated pipes, replacement might be necessary. Either way, we’ve got you covered. We’ll have the right tools and materials to get the job done right, every time.

Preventive Measures:

We may recommend preventive measures, such as installing backwater valves to prevent future backups. Your technician will discuss this with you and make the appropriate recommendations!

Clean-up and Restoration:

After resolving the underlying issue, thorough cleaning and sanitation of affected areas are essential; we’ll leave your area better than we found it. We’ll also address any damage to your property, such as flooring or walls.

Regular Maintenance:

Establishing a routine maintenance schedule will help to prevent future sewer backup issues. This may include periodic inspections and proactive measures to keep the plumbing system in top condition, allowing you to get back to the things that matter most in a safe and sanitary environment.